FAQs
Answers to frequently asked questions.
How do I choose the right wings and tip sizes?Mix and match sizes to find your best fit.
How do I charge my Smartbuds?Learn how to fully charge your earbuds and case, and what the LED lights mean.
How do I pair Smartbuds with the NextSense app?Step-by-step instructions to connect your earbuds to the app.
How should I place Smartbuds in my ears?Tips for a snug, comfortable fit that ensures accurate sleep tracking.
How do I replace wings and tips?Step-by-step guide to safely swap out parts without damaging sensors.
How do touch controls work?Learn how to play/pause your Smartbuds by tapping on them
What is EEG and why does it matter?Why Smartbuds use EEG and how it compares to sleep tracking methods
Can Smartbuds read my thoughts?Why your mental privacy is fully protected.
What is slow wave boost?How Smartbuds use gentle pink noise to improve sleep quality
How do I clean my Smartbuds?Best practices for keeping your sensors clean and working well.
Why am I failing the fit check or getting poor data quality?Troubleshoot contact issues for accurate sensing.
Purchase & Shipping FAQsTacking your order, Returns, Where to buy, & more.
Do Smartbuds emit EMFs?Details on RF transmission and EMF exposure