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Troubleshooting LinkedIn Issues
Troubleshooting LinkedIn Issues
Andrez C. avatar
Written by Andrez C.
Updated over a week ago

Experiencing a hitch with your LinkedIn integration? Fear not! This quick guide is crafted to help you navigate through common hurdles with positivity and ease. Keep this article handy as a go-to resource for troubleshooting LinkedIn issues while using Nooks.

Enable "Automatically open LinkedIn Page" Feature

To ensure a smooth LinkedIn experience, your first step is to check if the "Automatically open LinkedIn Page" toggle is enabled. Here's how you can do this:

  1. Open your Nooks workspace and navigate to the Dialer Configuration.

  2. Look for the "Automatically open LinkedIn Page" setting.

  3. Make sure is toggled to the right (will present itself as purple if enabled).

  4. With this feature enabled, Nooks will seamlessly interact with LinkedIn, giving you a smoother workflow.


Confirm Nooks Google Chrome Extension Installation

The Nooks Google Chrome Extension is your bridge to a hassle-free LinkedIn experience. If you're encountering issues, let's confirm that the extension is installed:

  1. Open Google Chrome and click on the three dots at the top-right corner to open the menu.

  2. Select 'More tools', and then 'Extensions'.

  3. Scroll through your list of installed extensions to confirm that the Nooks Extension is present and enabled.

  4. If you don't see it, you can quickly install it from the Chrome Web Store.


Resolve "Failed to open LinkedIn link in an external tab" Error

If you come across the "Failed to open LinkedIn link in an external tab" error, it's a quick fix:

  1. Click on the Lock icon in the address bar, right next to the URL.

  2. From the drop-down menu, choose 'Site Settings'.

  3. Scroll to find the 'Pop-ups and redirects' section.

  4. Change the setting to 'Allow'.

  5. Return to your Nooks tab and hit refresh.

    1. By allowing pop-ups and redirects from Nooks, you're granting your system permission to open LinkedIn pages as needed, eliminating any workflow interruptions.


Need Additional Assistance?

If you require further assistance, our friendly support team is eager to help. Reach out to us through our support channel, and we'll ensure your LinkedIn integration is functioning as smoothly as your sales pitch!

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