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My card top-up was refunded and is not returned

How long for refunded card transactions to be sent back to the card?

Updated over 2 months ago

How long for refunded card payments to be returned.

Sometimes card top-ups can be cancelled and refunded to the card.
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These refunds can take up to a few working days to be refunded and returned to the original account linked with the card.

Still haven't received the funds?

If you after 3 working days the amount has not been refunded to the card, please reach out to us and share the transaction ID so we can investigate the delay and assist you.

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