nsave takes security very seriously, but we understand that sometimes your details can change like moving to a new home or changing your contact details.
In order to ensure that this change is requested by the true owner of the account, nsave will ask you to verify your identity by providing a photo of yourself holding your ID that was used to open the account and a piece of paper with today's date.
If you have any questions or concerns, please don’t hesitate to get in touch with our support team on the app.
Once we have verified your identity, the process of updating your details will take 24 hours to complete.