Account Management
How to use the app and manage your account
24 articles
Pricing - Frequently Asked Questions (FAQs)
Confirming your identity with a photo of yourself
How the accounts and card are divided
I forgot my PIN number
I need to change my email address or phone number
How can I change my password
What is 2-step verification?
How can I get my account statement?
How can I increase my Trust Level?
Understanding Why Your nsave Account Might Be Closed
Need to change the delivery address for your card?
Can't close your account?
Connecting to Apple Pay or Google Pay
EUR accounts & cards
How can I exchange money between my accounts?
How can I transfer from my nsave account to my local account?
How to top-up your nsave account with your card.
How can I top up my card?
How can I top up my card to spend?
How can I add money to my account using a card?
How can I exchange between my GBP and USD account?
How can I see my trust level limits?
How can I add money to my investment account?
How can I move money out of my investment account?