Skip to main content

A comprehensive guide to opening your nsave account

Open your nsave account: check eligibility, download the app, verify ID & address, and activate multi-currency banking swiftly. Start now!

Updated over 2 weeks ago

Getting Started with Your nsave Account

We’re excited to have you join nsave! Below is a step-by-step guide to help you open your account quickly and smoothly.


Requirements

  • You must be 18 years or older.

  • You must be a national of one of our supported countries.

  • You must have your original physical passport or your national ID.

Potential requirements:


Download the nsave App

Download the nsave app from:


Start your onboarding

Step 1: Sign up

  • Sign up with your phone number and email.

Step 2: Verify your identity

  • Upload your passport or ID to verify your identity.

Why is this needed?

  • We use an automated process to verify your identity for compliance and security.

What do I need?

  • A well-lit environment

  • A smartphone with a working camera

  • Your original physical passport (no scans or photos)

  • Valid ID with MRZ

  • National ID number only for Bangladesh and Nigeria.

How does it work?

  • The app will ask you to take a clear photo of your physical passport/ ID

  • You’ll be prompted to take photos of your face for a liveness check.

  • This process usually completes within a few minutes.

What if something goes wrong?

  • If you encounter any errors or your verification fails, please contact support for help.

Step 3: Verify your address

  • Turn your geo-location on, then verify your address.

Step 4: Build your profile

  • Answer a few questions to build your profile.

Step 5: Accept T&C


Account Activation

Timeline

  • Once you complete all the Onboarding steps, account activation normally happens in one business days.

Please note that our onboarding team might request additional documentation, such as Proof of address or Source of income document if needed.

Access to Your Accounts

  • You’ll get immediate access to available nsave features once activated.


Welcome to nsave!

Once your account is active, you can start using nsave for all your banking needs. If you have any questions or run into any issues, don’t hesitate to reach out to our support team at support@nsave.com. We’re here to help!

Did this answer your question?