Getting Started with Your nsave Account
We’re excited to have you join nsave! Below is a step-by-step guide to help you open your account quickly and smoothly.
Requirements
You must be 18 years or older.
You must be a national of one of our supported countries.
You must have your original physical passport or your national ID.
Potential requirements:
Proof of Address (PoA) document
Income verification documents may also be required
Download the nsave App
Download the nsave app from:
Start your onboarding
Step 1: Sign up
Sign up with your phone number and email.
Step 2: Verify your identity
Upload your passport or ID to verify your identity.
Why is this needed?
We use an automated process to verify your identity for compliance and security.
What do I need?
A well-lit environment
A smartphone with a working camera
Your original physical passport (no scans or photos)
Valid ID with MRZ
National ID number only for Bangladesh and Nigeria.
How does it work?
The app will ask you to take a clear photo of your physical passport/ ID
You’ll be prompted to take photos of your face for a liveness check.
This process usually completes within a few minutes.
What if something goes wrong?
If you encounter any errors or your verification fails, please contact support for help.
Step 3: Verify your address
Turn your geo-location on, then verify your address.
Step 4: Build your profile
Answer a few questions to build your profile.
Step 5: Accept T&C
Account Activation
Timeline
Once you complete all the Onboarding steps, account activation normally happens in one business days.
Please note that our onboarding team might request additional documentation, such as Proof of address or Source of income document if needed.
Access to Your Accounts
You’ll get immediate access to available nsave features once activated.
Welcome to nsave!
Once your account is active, you can start using nsave for all your banking needs. If you have any questions or run into any issues, don’t hesitate to reach out to our support team at support@nsave.com. We’re here to help!