Getting Started with Your nsave Account
We’re excited to have you join nsave! Below is a step-by-step guide to help you open your account quickly and smoothly.
Requirements
You must be 18 years or older.
You must be a national of one of our supported countries.
You must have your passport, national ID or national ID number.
Potential requirements:
Proof of Address (PoA)
Income verification documents may also be required
Download the nsave App
Download the nsave app from:
Start your onboarding
Step 1: Build your profile
Sign up with your phone number and enter the 6-digit code you receive on WhatsApp to confirm your phone number
Choose where do you live and your nationality
Create a password of at least 8 characters
Enter your email address
Choose your status of employment and monthly income
Select the accounts you want to open (e.g., USD and GBP)
Create a 4-digit PIN to access the app
Step 2: Verify your address
Simply validate your address with your location or a document
Enter your address carefully
Step 3: Verify your Identity
When prompted, begin the identity verification process
Choose your document type (e.g., passport or national ID)
Take or upload clear photos of your document
Fill your personal information exactly as written in the ID/ passport
Complete the selfie verification
Use adequate lighting to minimize glare and shadows, and ensure all edges and data fields of the document are clear.
Tips:
Remove hats or sunglasses during the selfie
Make sure all corners of the document are visible
Avoid glare or blurry images
Step 4: Accept T&C
After submitting your documents:
Tap Confirm
Review and accept the Terms & Conditions
You will then see: “We are processing your case.”
What happens next
For most people, verification takes no longer than 5 minutes, but it can take up to a few hours. Please be patient - we will send you a notification as soon as your account is live.
Please note that our onboarding team might request additional documentation, such as Proof of address or Source of income document if needed.
You’ll get immediate access to available nsave features once activated.
Welcome to nsave!
Once your account is active, you can start using nsave for all your banking needs. If you have any questions or run into any issues, don’t hesitate to reach out to our support team at support@nsave.com. We’re here to help!