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How and When Is a Creator Matched

Once your order is confirmed, Ocus will match a Creator. No action required on your end.

Selecting a date

When placing your order, select your preferred date and time using the Date Picker.

The final confirmation depends on the Creator's availability.


Creator matching

A Creator is matched within 48 hours of order confirmation, based on:

  • Proximity to the Project location

  • Type of media requested

  • Creator availability

Manual selection is not possible.

All Creators meet the same quality and professionalism standards.


Once the Creator is matched

  • A session date is confirmed

  • The Creator receives the Project brief

  • You receive a notification

Need to adjust the date or access details? Contact Ocus Support as soon as possible, via the chat bubble.

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