Clients
10 articles
Getting started on Ocus
Accessing the platform, placing orders, and understanding how assignments work.
- How to Access the PlatformThe Ocus platform is desktop only — no mobile app available.
- How to Find and Track Your Orders
- How to Place an OrderHere's how to create a new Project on the Ocus platform, from choosing a package to confirming your order.
- How and When Is a Creator MatchedOnce your order is confirmed, Ocus will match a Creator. No action required on your end.
Before & During a Project
What to prepare, how to manage changes, and what happens during the Session.
After the Photoshoot
Media delivery, validation, rights, and post-shoot actions.
- When and How Will I Receive My MediaYou'll receive an email notification as soon as your media is ready.
- How to Approve or Request Changes on Your MediaYour media is ready for review. Here's how to validate or flag an issue.
- Media Usage Rights and StorageThis article applies to both Clients and Merchants. The Client who ordered and paid for the Project holds all usage rights. Here's what that means for each party.