If, for whatever reason, your Handy came out-of-the-box on Firmware 2, you will need to update it to Firmware 3. This guide will take you through the entire process, so please follow along.
Connecting you Handy to a Network
Steps
Plug the Handy into the power supply.
Press and hold
(Wi-Fi button) on the Handy until the indicator LED quickly flashes blue and light blue (
). This indicates that the Handy has entered Wi-Fi setup mode.
In Wi-Fi setup mode, the Handy will broadcast a Wi-Fi signal with a name similar to
Handy setup - m5ZWg5PSGo to the Wi-Fi settings on a device capable of connecting to Wi-Fi (PC, Mac, iOS, or Android device).
Connect to the Handy network — it will have a name similar to
Handy setup - m5ZWg5PS. Once connected, your web browser should automatically redirect you to the setup page.
If the setup page does not automatically open, you can type http://192.168.1.1 into your browser. This will force the Handy Setup page to open.
From the menu, click the Setup Wi-Fi button. Your Handy will scan for nearby Wi-Fi networks.
Select your Wi-Fi network from the list. On the next page, enter the password for the network and click Connect.
The Handy will disconnect from your Wi-Fi device and will begin connecting directly to your Wi-Fi network.
Look at the LED indicator on the Handy to see the status of the Wi-Fi connection:
-> Trying to connect to Wi-Fi (
)
-> Failed to connect to Wi-Fi (
)
-> Connection to Wi-Fi successful(
)If your connection is successful, you can press any button on the Handy to restart the device. Click the Wi-Fi button on your Handy to connect it to your network. The Handy will flash blue and white as it connects (
)
A slowly flashing blue and dark blue light (
) means that you successfully connected.You only need to go through the initial Wi-Fi setup once for your wireless network. Your Handy will remember your Wi-Fi credentials.
Updating your Handy
Before upgrading, ensure that the Handy Wi-Fi connection is configured properly and you know your connection key.
Steps
Ensure your Handy is configured to correctly connect to the Wi-Fi network of your choice
While keeping the ON button pressed, unplug and then plug the Handy from its electric socket to restart it. Don’t release the button while restarting.
(The ON button is on the opposite side of the LED)
When the LED starts blinking WHITE and YELLOW, also press the UP button without releasing it.
Now release the ON button, then the UP button. If everything goes well, the LED will start blinking WHITE and BLUE. This means the upgrade is in progress.
At the end of the process, the LED will blink GREEN and YELLOW. You can now press the ON button to restart the Handy with the new firmware.
I need more support
If this did not help, please reach out to contact@thehandy.com or open the chat box in the lower right corner of this page and request more help to our customer support team.