The Handy is constantly updated with new features and bug fixes. It can be updated quickly and safely over Wi-Fi.
Compatibility may vary between firmware versions and platforms; for instance, Firmware 4 is fully supported by the new website, new.handyfeeling.com, which ensures a smoother user experience.
Here's a step by step guide for updating your Handy 2
Updating in New Handyfeeling
The new website, new.handyfeeling.com, is specifically optimized for Firmware 4. For best results, use this platform to manage updates safely and avoid outdated notices on the old website.
Plug your Handy into the power supply
Connect your Handy to the internet via the Action Button.
Go to new.handyfeeling.com
Connect your Handy via the connection button on the top right of the page
Select Configure Device on the left side menu under Settings
Click on the Updates Button
If there is a new update, you should be prompted to update here
Follow the process for updating and let the device restart on it's own
After restarting, your device has successfully updated and is ready for use.
Additionally, you may encounter compatibility issues such as the old Handyfeeling website flagging Firmware 4.14 as outdated.
Switching to new.handyfeeling.com is the recommended solution for these alerts.
Updating via Handy Onboarding App
When using the Handy Onboarding app, you will be prompted to update your device at the very end of the configuration
Enter your device in Bluetooth mode and let the app find it.
Once it is found, you will be prompted to agree with Terms and Conditions, afterwards you will be prompted to configure network, exactly the same as your first time configuring the network.
Afterwards it will do a check for updates and offer to update your device if it hasn't already.
I want to change Firmwares, how can I do that?
In the case of Handy 2, you can only use Firmware 4, as such you will only be able to downgrade to older versions of Firmware 4 via the new.handyfeeling.com method.
I followed the instructions, but I am having issues. What do I do?
Ensure your device has sufficient power and a stable connection during updates to avoid failures.
If you are facing issues updating your Handy, please contact support using the chat box on the bottom right side of the screen or email support via contact@thehandy.com