Troubleshooting
Collection of articles related to troubleshooting around issues for the devices or software used by Ohdoki products.
12 articles
- Common connection issuesTroubleshooting steps for connection issues
- Resetting stroke lengthGuidance for troubleshooting a stroke length issue.
- Connecting Handy to a hotspotGuide for connecting your Handy to a Hotspot network for troubleshooting
- Unable to connect using your connection keyGuidance for troubleshooting your connection key.
- Troubleshooting Rainbow or Red and White LEDGuide on a troubleshooting step for resolving a potential loose shaft connection error
- Changing your connection keyLearn how to change your connection key for connecting your device to content.
- What is Legacy Bluetooth Mode and how to access itLearn what is the Legacy Bluetooth Mode in Firmware 4 and how to access it in case you find it necessary.
- Troubleshooting Connection IssuesCommons steps to troubleshoot connection issues
- LED Error CodesLearn what each device is telling you via the LED indicator
- Bluetooth Cache ResetLearn how to reset the Cache for Bluetooth on iOS devices
- Resetting the MCU in the Handy 2How to restart the Main Compute Unit in the Handy 2
- Updating your Handy via Buttons.Guide on updating your Handy 1 or 2 via the buttons in the device