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Troubleshooting

Articles related to troubleshooting around issues for the devices or software used by Ohdoki products.

1 author12 articles
Common connection issuesTroubleshooting steps for connection issues
Resetting stroke lengthGuidance for troubleshooting a stroke length issue.
Connecting Handy to a hotspotGuide for connecting your Handy to a Hotspot network for troubleshooting
Unable to connect using your connection keyGuidance for troubleshooting your connection key.
Troubleshooting Rainbow or Red and White LEDGuide on a troubleshooting step for resolving a potential loose shaft connection error
Changing your connection keyLearn how to change your connection key for connecting your device to content.
What is Legacy Bluetooth Mode and how to access itLearn what is the Legacy Bluetooth Mode in Firmware 4 and how to access it in case you find it necessary.
Troubleshooting Connection IssuesCommons steps to troubleshoot connection issues
LED Error CodesLearn what each device is telling you via the LED indicator
Bluetooth Cache ResetLearn how to reset the Cache for Bluetooth on iOS devices
Resetting the MCU in the Handy 2How to restart the Main Compute Unit in the Handy 2
Updating your Handy via Buttons.Guide on updating your Handy 1 or 2 via the buttons in the device