On your Show Details page, you can access a Performance List. This list provides a breakdown of all the dates in your performance run.

Click the Performance List tab to view the performance list.

Here, you can filter to see specific performances by entering dates and/or times in the Filter Performance Dates & Times section.

The table will update as you enter dates and times. Click Reset to remove the filters and see all performances

Lower on the page is the Performance List table which has a row for each performance.

In this table you can see the number of tickets sold, status, and enable or disable sales for each performance. You can also add new performance dates or bulk edit details across performances.

To edit multiple performances, click Bulk Edit at the top of the performance list table.

In the modal, you can add a filter to select which performances to update, add an action to take on those performances and see a preview confirming the change to be made.

Click Add Filter to select your filter options. You can add multiple filters to select specific performances. For example, selecting every Saturday matinee performance across the run.

Next, click Add Action to choose what to update for those selected performances.

You can choose to update prices, toggle sales on or off, or set capacity for general admission performances.

Based on your selections for actions, the dropdown will update, making it easy to set up your changes.

Click Show Preview to see which performances will be updated with your changes

Once you are happy with your updates, click Apply Changes to make your updates. Click Cancel to close the modal without making any updates. When you apply changes, you will see a confirmation message.

The actions column also gives you several options for managing single performances.

Click Add Ticket Type to create and add a new ticket type to that performance.

Click Reschedule Performance to update the event dates and start time.

Click the checkmark in the Actions column to save your updated date and start time. Click the X to cancel.

Click Download Checkin List, to download the Check In List report as a PDF for your selected event date.

This is what the Checkin List looks like:

Add an event message for your selected date by clicking Event Message from the dropdown.

For General Admission performances, you can adjust the capacity per performance by clicking Adjust Capacity.

This modal will show you the number of tickets already claimed as the minimum capacity and will pre-fill the current capacity value in the Capacity input field.

In the event that you need a bulk refund, you may reach out to our Customer Support team for assistance.