Putting Your Show on Hold

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Abbey avatar
Written by Abbey
Updated over a week ago

If you need to postpone a show and plan to reschedule it, you can do so by placing your show On Hold.

Reasons you might consider this option for your organization:

  • You do not have to issue refunds and pay refund fees.

  • You want to save time and not have to process individual refunds.

  • You are certain you will still host the show, but have not picked a date.

Reasons you might consider this option for your patrons:

  • Once you announce a new time for the performance, all current orders and tickets are transferrable into the new date so your patrons do not need to repurchase their tickets.

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