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Providing a Contact Email and Phone Number for Your Ticket Buyers
Providing a Contact Email and Phone Number for Your Ticket Buyers

Add a contact email address so your ticket buyers can get in touch with you!

Abbey avatar
Written by Abbey
Updated over a week ago

Before you publish your event, you will need to add a Ticket Buyer Contact Email.

This email is crucial to include so your ticket buyers can get important questions answered from someone at your organization as soon as possible.

This can be found on your main Dashboard menu under Settings > Contact Details.

Some of these common inquiries from ticket buyers include:

  • Venue specific questions

  • COVID related questions

  • Accessibility questions

  • Parking questions

  • Show specific questions

  • Comp ticket questions

  • Exchange and refund questions

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