Help us to help better assist you! Your account must have an email address for patron communications to publish a production. Any ticket buyer requests will be directed to this email address for issues and questions for your organization.

If you do not provide contact details here, we will refer any inquiries to users on your account labeled as box office manager or producer.

Before you publish your event, you will need to add a Ticket Buyer Contact Email.

This email is crucial to include so your ticket buyers can get important questions answered from someone at your organization as soon as possible.

This can be found on your main Dashboard menu under Settings > Contact Details.

Some of these common inquiries from ticket buyers include: