With the ability to manually adjust subscription prices at checkout, you can:
Reward VIPs and special patrons by comping subscriptions or offering flexible discounts on the spot.
Stay in control of pricing while keeping your subscription packages attractive and accessible.
Avoid confusion around promo codes, since subscriptions still do not accept traditional promo discounts online.
👟Walkthrough
At this time, traditional promo codes cannot be applied to subscriptions. But subscription(s):
pricing can be manually adjusted to reflect discounts and to comp subscriptions
cannot be refunded
🎓 Recap
On The Stage allows two main ways to adjust subscription pricing:
Manual price adjustments: At checkout in the Box Office Portal, you can now reduce or zero out subscription prices to apply a comp or discount.
Promo codes still not supported: Subscriptions do not accept promo code discounts at online checkout.
Subscriptions remain non-refundable by policy, even if manually discounted or comped.
🚀 Best Practices
Use manual comps for VIPs, sponsors, or internal staff—just zero out the price during checkout