Knowing how subscription fees work helps you:
💡 Accurately inform patrons about the total cost upfront, avoiding surprises at checkout.
Plan revenue projections by understanding net income after fees.
Compare pricing structures (ticket bundles vs. individual tickets) to optimize your offers.
👟Walkthrough
On The Stage charges a flat 5% fee per subscription package sold, not per ticket. Patrons purchasing multiple subscriptions in one transaction will see 5% added for each package—not a percentage multiplied by ticket count.
Fees on Discounted Subscriptions and Memberships
Previously, On The Stage calculated subscription and membership fees based on the list price, even if a discount was applied at the box office. For example, a $100 subscription discounted to $80 was still charged a $5 fee (5% of $100).
With the introduction of promo codes for subscriptions and memberships, fees are now calculated based on the actual price paid by the patron. Using the same example, a $100 subscription discounted to $80 is now charged a $4 fee (5% of $80).