After purchasing your subscription, you will see the following message in your confirmation email below:
To redeem tickets, click on the My Subscriptions link. Enter the email used to purchase the subscription. Push Send Code.
You will be sent an email with a One Time Password (OTP) to unlock the subscriptions page to select your tickets. It will arrive in your email within a few seconds. In the mean time, your screen above will refresh and change to the following image below.
Please note this may take up to 20 seconds to change.
The email you receive in your inbox will look like the following:
You have two minutes to enter the code recieved in the Confirmation Code box. If you take longer than two minutes, you will need to have the code resent. Enter the code in the Confirmation Code box and click Confirm.
Once you click confirm, after about 30 seconds, you will be routed to your Subscription Overview page.
Select and click on the first show you would like to reserve. Our example show is She Kills Monsters.
Click on the show to get to the event's ticketing page.
Click BUY TICKETS.
Select and click on the date and time of your performance. I've selected March 18, 2022 for this example.
Select the SUBSCRIPTION ticket type and add the number of tickets you would like to redeem.
Push the Purchase button at the bottom of the page. This brings you to your cart. The ticket type is SUBSCRIPTION. Since you have already paid for these tickets and fees in advance with your subscription package, the total price is $0.00.
Click on the Checkout button. Fill in the required information to finish processing your purchase, then push Complete Purchase.
You will receive a new confirmation number and specific email for the show and subscription tickets you just redeemed.
Now when you go back to your Subscription landing page, click refresh. You can see how many tickets you have left to redeem.
You can redeem all of your subscriptions for each individual show in one session, but if you prefer to redeem your subscription tickets on a rolling basis, go back to your original subscription purchase email (that initial subscription email we suggested you save!), click on the My Subscriptions link, reauthorize your log in with the OTP, and repeat the ticket redemption steps.