What is Conversation Tagging?
Managing multiple customer conversations daily? LocalMessages Conversation Tagging helps you stay organized by allowing you to add color-coded tags to your messages, making it easier to track and find important conversations
How to Add, Delete, and Manage Tags
Go to Settings > LocalMessages > Tags
Click "Create a Tag"
In the pop-up, enter a tag name and choose a color
Click "Save". You can create multiple tags to keep your inbox organized
You can also manage tags from the LocalMessages sidebar and filter conversations by clicking the tag icon next to the search bar
How to Tag a Conversation
In the LocalMessages message sidebar, click "+Tag" to assign a tag to a conversation
Sending Messages to Tagged Contacts
You can send messages to all contacts who share a specific tag, streamlining communication with different customer groups.
At OneLocal, we’re always looking for ways to improve your experience. We hope Conversation Tagging makes managing customer interactions easier and more efficient
If you have further questions, reach out to our OneLocal support team through the orange chat bubble in the bottom right corner of your screen. We're here to help!