Overview
Before you can connect Spott to OneUp, you'll need to generate an API Key in Spott and set up webhooks.
🔒 You'll need a Spott account with permission to manage API access.
Creating an API Key
In Spott, head to Settings
2. Select API.
3. Create a new API, enter a name and select Create Key.
4. Copy the API key provided.
Set up webhooks
In Spott, head to Settings.
Select Webhooks.
3. Click Add Endpoint.
4. In the Endpoint URL box, paste the webhook URL provided by your Implementation Engineer or in the self-serve setup flow.
5. Ensure all events are checked.
6. Click Save.
Once you have your API key and have set up webhooks:
If you're onboarding with an Implementation Engineer, send them your API Key and confirm that webhooks have been configured. They'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Spott
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Spott and click the 🔒 icon.
Enter your API key.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting ✨
I can't find where to generate an API Key
Check that you're using an account with permission to manage API access in Spott.
If you're unable to locate the API settings, contact your Spott administrator.
My connection failed
Double-check that you've copied the entire API Key and that no extra spaces have been included when pasting it into OneUp.
If the issue persists, try generating a new API Key and reconnecting.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.