Overview
Before you can connect Chameleon-i to OneUp, Chameleon-i will need to create an API key for your account.
Request your API key
Contact Chameleon-i and request an API key for your OneUp integration by raising a support ticket or reaching out to your Account Manager.
Once Chameleon-i has created the API key, you'll be able to use it to connect your account to OneUp.
💡 Keep a copy of your API key somewhere secure. You'll need it if you ever need to reconnect your Chameleon-i integration in the future.
Once you have your API key:
If you're onboarding with an Implementation Engineer, send them the details and they'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Chameleon-i
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Chameleon-i and click the 🔒 icon.
Enter your API key.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting ✨
I haven't received my API key
Check the status of your Chameleon-i support ticket. If the integration has been created but you haven't received your API key, reply to the ticket and request a copy.
My connection failed
Double-check that all details have been copied exactly as provided by Chameleon-i.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.