Overview
Before you can connect TalentLynk to OneUp, you'll need an API key from the TalentLynk team.
This API key is used to securely connect your TalentLynk account to OneUp.
🔒 You'll need to contact TalentLynk to obtain this API key.
Request your API key
Contact TalentLynk support or your TalentLynk Account Manager and request an API key for your OneUp integration.
Once TalentLynk has provided the API key, you'll be able to use it to connect your account to OneUp.
💡 Keep a copy of your API key somewhere secure. You'll need it if you ever need to reconnect your TalentLynk integration in the future.
What next?
Choose the option that applies to you:
If you're onboarding with an Implementation Engineer, send them the API key and they'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the API key when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Devyce
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find TalentLynk and click the 🔒 icon.
Enter the API Key provided by TalentLynk.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting
I haven't received my API key
Check the status of your TalentLynk support request. If TalentLynk has confirmed the API key has been created but you haven't received it, follow up with their team.
My connection failed
Double-check that the API key has been copied exactly as provided by TalentLynk.
I've lost my API key
Contact TalentLynk support and request a new API key. Once received, reconnect the integration using the new API key.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.