Overview

Targets are OneUp's premier method for tracking user performance.

With our new and exciting entity feature, you're now also able to set targets at a team and company (T&C) level!

How does it work?

There are a few things to keep in mind when you're looking at creating targets for an entity (users, team, or company):

If you don't set up a team or company target for a given metric, then OneUp will default to calculating the sum of your team member's/all users' targets as the current T&C target (which is the same way OneUp does currently).
If you do set up a team or company target, this will be used instead.
If you view a timeframe where a T&C target only covers part of the timeframe, we do not use a cumulative target to cover the portion that isn’t the T&C target.
- For example, if you view a year's worth of data (1st January 2022 - 31st December 2022) but you have only set a team target for the 1st January 2022 to 30th June 2022, you would only see a target value that represents half the year, instead of cumulative data filling the gap for the rest of the year/time frame.

If you still require help on this topic, get in touch with our support team via the chat system or email support@oneupsales.co.uk.