Get jmc running: Part three

The third step in getting jmc up and running is to set the idle time-outs for each application pool.

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Written by jmc training
Updated over a week ago

The default idle time for each IIS application pool is 20 minutes. This means if there is no activity in that application pool for 20 minutes, the user sessions time-out and, in some cases, users may need to log in again. To lengthen the idle time-out length, perform the following steps:

Step One: In the IIS Manager, highlight "Application Pools" on the left.

Step Two: In the middle section of the window, right-click on the "jmc" application pool, and select "Advanced Settings". Look in the "Process Model" section for the "Idle Time-Out (Minutes)" setting.

Step Three: Change the setting value from "20" to "120" and click "OK".

Step Four: Repeat steps two and three for each application pool.

Step Five: When finished, highlight your server name in the upper left corner and select "Restart" in the upper right corner of the window to apply your changes.

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