Resetting or changing your jmc Family password is a straightforward process that can be initiated directly from the login page in the Family portal. This user-friendly feature empowers you to manage your own password and access to the portal, eliminating the need to rely on school office professionals for assistance. Whether it's your first login or you need to regain access, you have control over resetting or changing your jmc Family password.

To get started resetting a password, head to the jmc Family portal.

Step One: Click the "Forgot your password?" link to open a pop-up window to begin the password reset steps.

Step Two: Enter your username and email address in the corresponding fields to reset the password associated with the account.

Helpful Tip: Unsure of your username? Click the "Forgot your username" link on the previous page to recover it.
​
​Step Three: Click the "Reset My Password" button to reset your password or the "Close" button to return to the login page.

Fun Fact: A pop-up message will appear stating that a password request has been emailed to the email address you entered on the previous page.

Step Four: Click the "Close" button to return to the jmc Family portal login page.

Step Five: Check the email account you entered on the "Forgot Password?" page to view the email with the reset steps.

Helpful Tip: Search your email inbox for the subject line "Your jmc Online Password Reset" to find the email containing password reset instructions.

Step Six: Click the reset password link that appears in the email to open a browser window.

Step Seven: Enter your new password in the "New Password" field to reset your password.

Step Eight: Re-enter the password in the "Confirm New Password" field to confirm the password match.

Step Nine: Click the "Update Password" button to accept your changed jmc Family password.

Step Ten: Click the "Return to Login" link to go back to the jmc Family portal login page and complete the login process.