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How to Add and Manage a Waitlist for Your Programs

Learn how to add and manage a waitlist in your program. Great for overflow and managing last-minute interest.

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Written by Ryan Fleet
Updated over 2 weeks ago

Need a simple way to handle overflow when your program fills up? The Waitlist feature is here to help.

Now, you can enable a waitlist on any program so students can continue to express interest and you can manage sign-ups with just a few clicks.


How to Add a Waitlist

To enable a waitlist:

  1. Go to your Program Settings

  2. Set a capacity for the program

  3. Under the Waitlist setting, select Yes

Once the event reaches capacity, the “Register” button will automatically switch to a “Join Waitlist” button.


What Golfers Experience

  • When a golfer joins the waitlist, they’ll receive a confirmation email

  • They are added to the waitlist in timestamped order so you can see who was first, second, third, and so on


Where to Manage the Waitlist

In your Program’s Roster tab, you’ll now see a dedicated Waitlist section.

This section will automatically populate as golfers join.


Your Options for Each Waitlisted Golfer

Once a golfer is on the waitlist, you can:

  1. Add to Program

    Add them directly to the program with one click — ideal for offline payment situations.

  2. Send Registration Link

    Email the golfer a unique link to complete registration online — perfect for collecting payment.

  3. Send a Custom Email

    Ask questions, confirm intent, or follow up before adding them.

  4. Remove from Waitlist

    You can remove anyone from the waitlist and include a custom message explaining why — the golfer will be notified.


Special Behavior with Registration Dates

If you’ve added registration open/close dates, the waitlist will automatically appear after the registration close date, even if the program isn’t full.

This ensures golfers can still express interest once registration is closed, giving you a chance to follow up.

If you have any questions or need help managing your waitlist, reach out to us at support@op36golf.com.

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