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Configuring Custom Form Fields and Digital Questionnaires in Edlio Pay (OSP)

Step-by-step instructions for creating custom questionnaire form fields, emergency contact questions, and parent acknowledgments on Edlio Pay store items.

Overview of Custom Form Fields in Edlio Pay

When collecting payments for school events, bookkeepers often need to capture critical student information alongside payment—such as emergency phone numbers, dietary restrictions, student ID verification, or digital acknowledgments. In Edlio Payments (OSP), the Form Fields tab provides a flexible questionnaire builder attached directly to individual items.

Custom Form Fields Questionnaire Builder in Edlio Pay

💡 Best-Practice Adoption Tip: For field trip permission slips or event waivers, combine a String field (labeled Parent_Full_Legal_Name) with an agreement List dropdown (options: Yes, I give permission / No) and set both to Required. This captures a legally verifiable digital consent record linked directly to the transaction receipt.

Supported Field Types

Choose from three native field types when configuring questions:

  • String: Single-line open text input for short answers, names, phone numbers, or notes (up to 255 characters).

  • Date: Interactive calendar date picker that enforces valid date entry formats (ideal for birthdates, medical clearance dates, or event dates).

  • List: Dropdown picklist containing predefined options that you define, separated by commas or line breaks. Prevents spelling errors and standardizes reporting.

Step-by-Step: Adding Form Fields to an Item

  1. From the Pay Management Dashboard, click Products and open your desired item in the editor.

  2. Click the Form Fields tab.

  3. Click Add Field.

  4. In the Field Label box, type a clear, unique question prompt (e.g., Emergency_Contact_Phone).

  5. Select the Field Type (String, Date, or List). If choosing List, enter the selectable options.

  6. Check the Required box to ensure purchasers cannot complete checkout without providing an answer.

  7. Click Save at the bottom of the page.

Exporting Form Field Responses

All answers submitted by purchasers are stored with the order record and can be accessed at any time:

  • Navigate to Inquiry > Custom Fields Inquiry.

  • Filter by activity number or date range.

  • Export the responses directly to an Excel spreadsheet or CSV file to share with trip coordinators, teachers, or athletic directors.

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