In addition to running a report for overdue credit card payments, you can also communicate with users who are past due on installments. To do so, go to the Messages > Classic Broadcast and click Create New Email Message, and choose the following filters:
From the 'Select Recipient Groups based on' drop-down menu, choose "Participant Data."
Select Household Admins.
Click on Add New Filter and choose Order Item Payment Amount Due "is greater than" 0
Click on Add New Filter and choose Order Item Payment Due Date "is before" your current date.
Click on Add New Filter and choose Order Tender "equals" - then select which tender types you want to query on
You can click the 'View Addresses' button to confirm the recipients.
Enter a subject line and message in the body before sending.