Payments & Order Management
Payment Guidance
32 articles
- How Do I Apply a Cash or Check Payment to an Existing Credit Card Installment Plan?
- How Do I Record a Check Payment?
- How Do I Find and Resolve Incomplete Registrations?
- What Does "Not Authorized" Mean During Registration Checkout?
- Can I allow someone to pay by cash or check if this payment method is not turned on?
- How Do Members Update Their Payment Method on an Order?
- How Do I Delete Incomplete Order/Registration?
- How Do I Send an Email to Households with Overdue Payments?
- How Do Household Debits Work and How Are They Paid?
- How Do I Delete a Registration?
- How Do Members View Household Orders/Registrations?
- How Do I Issue a Refund or Adjust a Balance on a Registration Order?
- How Do I Resume an Incomplete Registration for a Household?
- How do I Edit and Manage Installment Plans?
- What Should I Do When I Receive a Chargeback Notification?
- How Long Does it Take for a Credit Card Refund Transaction to go Through?
- Can I Issue a Refund to an Expired, Canceled, or Closed Credit Card?
- Why Was a Member's Credit Card Declined with Error Code 04?
- What Happens When a Credit Card Is Declined During an Installment Payment?
- How Do I Find Households with Failed or Overdue Credit Card Payments?
- How Do I Convert a Credit Card Installment Order to Cash, Check, or Manual Payment?
- Why Was a Household's Credit Card Disabled on Their Registration Order?
- How Can My Organization Avoid Chargebacks?
- How Do I Track Outstanding Balances and Late Payments Across My Organization?
- How Do I Adjust, Cancel, or Reschedule Unpaid Payments?