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I want to set up my Panda Mobile account with a Physical SIM. Where do I start?

Welcome to Panda Mobile. You are only few steps away to start your Panda Mobile Account.

Written by Marco Vallano

Step 1: Visit the Website, Choose Your Plan, and Sign Up

  • Click Get Your Plan at the top of the page and choose the plan that best suits your needs.

    • If you are signing up for a Student Plan, visit Student Plans and sign up using your valid student email address.

  • Select your subscription duration: 1, 3, 6, or 12 months. Check for any special offers available for your selected plan and duration.

  • Click Get the Plan to proceed to checkout.

  • Sign up using an active email address and create a password.

    • Alternatively, you can sign up using your Google account.

  • Review your plan details and included benefits. If you wish to select a different plan, click CHANGE PLAN.

  • Confirm your selected subscription duration before continuing.


Step 2: Choose SIM Option

  • Select your method of activation:

    • Physical SIM (pSIM) — if you need a SIM shipped to you.

    • 'Already have a Panda SIM' — if you have already received an unactivated SIM card from one of our events and are ready to activate it.

    Important:

    • If you select 'Already have a Panda SIM', you will not be asked for a shipping address later in the checkout process.

    • If you select Physical SIM, you will be prompted to enter your shipping address during checkout. You can then choose between:

      • Standard Shipping: 3–5 business days (Free)

      • Priority Shipping: 2–3 business days (Additional Charge)

    • Please note:

      • Standard shipping is free and does not include a tracking number.

      • For priority shipping, once your order has been processed, you will receive an email containing your tracking number.

Step 3: Checkout and Payment

  • Review the Order Summary to confirm your selected plan and subscription duration.

    • If you have a coupon code, enter it in the coupon code field and click Apply to receive the applicable discount.

    • If you have a referral code, enter it in the referral code field to earn referral credits, if eligible.

  • Select your payment method and enter your payment details.

  • Click Pay to finalize your purchase. You will receive a confirmation email containing your purchase details.

  • Once your purchase is complete, proceed with your Physical SIM activation.

Step 4: Activation

Only proceed with this process if you have already received your SIM card. This will help ensure a smooth and successful activation.

I want to activate my pSIM with a new number


Step 1: Start Activation and Get Your Number

  • Your dashboard will prompt you to start activating your line. Click 'Start Activation'

  • Confirm your service address. Make sure this is a valid U.S. address.

  • Choose 'I'd like a new number'

  • Your new number will be automatically generated.

  • At this point, since you do not have the physical SIM yet, a number will be assigned to your account, but service will not start yet.

  • Don’t worry—because the line has not been activated, your billing cycle will not begin yet.

  • Click 'Go to My Account'. Once you receive your SIM, you can return to your account portal and activate your SIM from there.

Step 2: Install Your SIM

  • Proceed with this step only after you have received your Panda SIM card

  • Log back in to your account portal and locate your line

  • Click 'Received my Panda SIM'

  • Enter your SIM's 18-20 digits code ICCID number found on the lower-left corner of your SIM card

  • Click 'Submit ICCID' to complete the activation.

  • Insert your SIM card:

    • Eject your phone’s SIM tray.

    • Insert your Panda Mobile SIM with the gold contacts facing down.

    • Reinsert the SIM tray into your phone.

  • Restart your device to allow it to connect to the Panda Mobile network.

  • After restarting, your service should begin shortly.

  • You’re all set! Your physical SIM is now activated. 🎉

I want to activate my pSIM with my own number

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click 'Start Activation'

  • Confirm your service address. Make sure this is a valid U.S. address.

Step 2: Transfer Your Number and Activate Your SIM

  • Choose “I want to transfer my number to Panda” and select “I have my Panda SIM.”

  • Important: Do not cancel your current service—your number must remain active until the transfer completes.

  • Enter required details:

    • First & Last Name

    • Phone Number to Transfer

    • Account Number

    • Transfer PIN

  • Enter your SIM’s 18–20 digit ICCID and click “Submit.”

  • You’ll be redirected to your account page to manage your service.

Insert Your SIM:

  • Eject your SIM tray and insert your Panda SIM with gold contacts facing down.

  • Reinsert the tray and restart your phone.

  • Your service will connect shortly, you’re all set! 🎉

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