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I want to set up my Panda Mobile account with a Physical SIM. Where do I start?

Welcome to Panda Mobile. You are only few steps away to start your Panda Mobile Account.

Written by Marco Vallano
Updated this week

Currently, Panda Mobile has two marketing websites that offer different packages and plans. While most of the basic services and features are similar across both sites, the pricing and certain advanced features differ depending on the plan you choose. Before deciding whether to sign up with pandamobile.com or pandacellular.com, it’s important to carefully visit each website and compare their offerings.

Panda Mobile will soon be migrating all services to pandacellular.com, but in the meantime, both websites remain active and available. The steps outlined below serve as a guide that you can reference when creating and activating your line on either website through Physical SIM.

When signing up on pandamobile.com

Step 1: Sign Up on the Website, and choose your Plan

  • Select the plan based on option. Choose the best based on your needs.

  • On the desktop version, click the human icon to go to the portal sign in page

  • Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified

Step 2: Plan Selection and SIM option

  • You'll be asked to choose a plan, where inclusion is displayed. Choose Physical SIM.

    • You will be asked for a shipping detail. Please make sure to complete all the fields. Adding your room, apartment and floor number will be helpful to make sure that it will be delivered on the correct address

    • Take note that delivery will take 3-5 business days once shipped

Step 3: Account Creation

  • Complete all the fields needed. This includes creating your email and password to the portal. Followed by your details.

  • This information will reflect on your portal once activated. You can modify details as needed on the portal

Step 4: Checkout & Payment

  • Proceed and complete the payment process. Once the payment is successful, the activation process will begin.

    • 2 payment options will be available either card payments or other payment channels like Alipay, We Chat, etc.,

Step 5: Activation

Before moving to the next step - please make sure that you have your SIM Card on hand. This will avoid you getting issues with your billing as billing cycle will start once activated.

I want to activate Physical SIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Get your Number

  • Choose "I'd like a new number"

  • Confirm whether your device is unlocked. Choose SIM

  • Your new number will be generated

  • To activate SIM click "Continue to connect your device"

Step 3: Install your SIM card

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Panda Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Panda Mobile network, and your service should be up and running shortly!

Congratulations! Your all set! Your Physical SIM is now activated 🎉

I want to activate Physical SIM with my own number

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN

Step 1: Activation

  • Dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Initiate the transfer

  • Choose "I want to transfer my number to Panda Mobile"

  • Enter the following details. Make sure to review before submitting to ensure smooth transfer.

  • Quick Note: Make sure your service ZIP code matches the one on your account with your previous carrier, as this is required for number transfers.

    • Phone Number

    • ZIP Code

    • Previous Carrier

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete.

Step 3: Install your Physical SIM

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Panda Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Panda Mobile network, and your service should be up and running shortly!


Congratulations! Your all set! Your Physical SIM is now activated 🎉

When signing up on pandacellular.com

Step 1: Visit the Website and Choose Your Plan

  • Click “Get Your Plan” at the top of the page to access the Panda portal

  • Under Plans, choose from the four available options based on your needs

  • Select the subscription duration: 1 month, 3 months, 6 months, or 12 months Check for special offers available for your selected plan and duration

  • Click “Get the Plan” to proceed to the checkout flow

    • Review your plan details and inclusions

    • Confirm the selected duration before continuing


Step 2: Choose SIM Option

  • Select your method of activation:

    • Physical SIM (pSIM) — if you need a SIM shipped to you.

    • 'Already have a Panda SIM' — if you already received a SIM from one of our events.

  • Important:

    • If you select 'Already have a Panda SIM', you will not be asked for a shipping address later in the checkout process.

    • If you select Physical SIM, you will be prompted to enter a shipping address during checkout.

    • Please take note that shipping typically takes 2–5 business days for delivery.

Step 3: Sign Up, Checkout, and Payment

  • Sign up using an active email address and create a password.

    • Optionally, you can sign up using your Google account.

  • Review the plan summary showing your selected plan and duration.

  • If you have a coupon code, enter it in the promotion field and click Apply.

  • Enter your full shipping address, including Address Line 2 if needed (Apt#, Suite, etc.) to ensure timely delivery.

  • Select your payment method and enter your payment details

  • Click Continue to finalize your purchase.

  • You will receive a confirmation email with your purchase and subscription details.

Step 4: Activation

I want to activate my pSIM with a new number


Step 1: Start Activation and Get Your Number

  • Your dashboard will prompt you to start activating your line. Click 'Start Activation'

  • Confirm your service address. Make sure this is a valid U.S. address.

  • Choose 'I'd like a new number'

  • Your new number will be automatically generated.

  • At this point, since you do not have the physical SIM yet, a number will be assigned to your account, but service will not start yet.

  • Don’t worry—because the line has not been activated, your billing cycle will not begin yet.

  • Click 'Go to My Account'. Once you receive your SIM, you can return to your account page and activate your SIM from there.

Step 2: Install Your SIM

  • Proceed with this step only after you have received your Panda SIM card

  • Log back in to your account portal and locate your line

  • Click 'Received my Panda SIM'

  • Enter your SIM's 18-20 digits code ICCID number found on the lower-left corner of your SIM card

  • Click 'Submit ICCID' to complete the activation.

  • Insert your SIM card:

    • Eject your phone’s SIM tray.

    • Insert your Panda Mobile SIM with the gold contacts facing down.

    • Reinsert the SIM tray into your phone.

  • Restart your device to allow it to connect to the Panda Mobile network.

  • After restarting, your service should begin shortly.

  • You’re all set! Your physical SIM is now activated. 🎉

I want to activate my pSIM with my own number

You will only need to go through this process if you already have a Panda SIM on hand.

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click 'Start Activation'

  • Confirm your service address. Make sure this is a valid U.S. address.

Step 2: Transfer Your Number and Activate Your SIM

  • Choose “I want to transfer my number to Panda” and select “I have my Panda SIM.”

  • Important: Do not cancel your current service—your number must remain active until the transfer completes.

  • Enter required details:

    • First & Last Name

    • Phone Number to Transfer

    • Account Number

    • Transfer PIN

  • Enter your SIM’s 18–20 digit ICCID and click “Submit.”

  • You’ll be redirected to your account page to manage your service.

Insert Your SIM:

  • Eject your SIM tray and insert your Panda SIM with gold contacts facing down.

  • Reinsert the tray and restart your phone.

  • Your service will connect shortly, you’re all set! 🎉

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