I want to set up my Panda Mobile account with a Physical SIM. Where do I start?

Step 1: Visit the Website and Choose Your Plan

Click “Get Your Plan” at the top of the page to access the Panda portal
Under Plans, choose from the four available options based on your needs
Select the subscription duration: 1 month, 3 months, 6 months, or 12 months. Check for special offers available for your selected plan and duration
Click “Get the Plan” to proceed to the checkout flow
- Review your plan details and inclusions
- Confirm the selected duration before continuing

Select your method of activation:
- Physical SIM (pSIM) — if you need a SIM shipped to you.
- 'Already have a Panda SIM' — if you already received a SIM from one of our events.
Important:
- If you select 'Already have a Panda SIM', you will not be asked for a shipping address later in the checkout process.
- If you select Physical SIM, you will be prompted to enter a shipping address during checkout.
- Please take note that shipping typically takes 2–5 business days for delivery.

Sign up using an active email address and create a password.
- Optionally, you can sign up using your Google account.
Review the plan summary showing your selected plan and duration.
If you have a coupon code, enter it in the promotion field and click Apply.
Enter your full shipping address, including Address Line 2 if needed (Apt#, Suite, etc.) to ensure timely delivery.
Select your payment method and enter your payment details
Click Continue to finalize your purchase.
You will receive a confirmation email with your purchase and subscription details.

Your dashboard will prompt you to start activating your line. Click 'Start Activation'
Confirm your service address. Make sure this is a valid U.S. address.
Choose 'I'd like a new number'
Your new number will be automatically generated.
At this point, since you do not have the physical SIM yet, a number will be assigned to your account, but service will not start yet.
Don’t worry—because the line has not been activated, your billing cycle will not begin yet.
Click 'Go to My Account'. Once you receive your SIM, you can return to your account page and activate your SIM from there.

Proceed with this step only after you have received your Panda SIM card
Log back in to your account portal and locate your line
Click 'Received my Panda SIM'
Enter your SIM's 18-20 digits code ICCID number found on the lower-left corner of your SIM card
Click 'Submit ICCID' to complete the activation.
Insert your SIM card:
- Eject your phone’s SIM tray.
- Insert your Panda Mobile SIM with the gold contacts facing down.
- Reinsert the SIM tray into your phone.
Restart your device to allow it to connect to the Panda Mobile network.
After restarting, your service should begin shortly.
You’re all set! Your physical SIM is now activated. 🎉

You will only need to go through this process if you already have a Panda SIM on hand.

Your dashboard will prompt you to start activating your line. Click 'Start Activation'
Confirm your service address. Make sure this is a valid U.S. address.

Choose “I want to transfer my number to Panda” and select “I have my Panda SIM.”
Important: Do not cancel your current service—your number must remain active until the transfer completes.
Enter required details:
- First & Last Name
- Phone Number to Transfer
- Account Number
- Transfer PIN
Enter your SIM’s 18–20 digit ICCID and click “Submit.”
You’ll be redirected to your account page to manage your service.

Insert Your SIM:

Eject your SIM tray and insert your Panda SIM with gold contacts facing down.
Reinsert the tray and restart your phone.
Your service will connect shortly, you’re all set! 🎉