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I want to set up my Panda Mobile account with a Physical SIM. Where do I start?

Welcome to Panda Mobile. You are only few steps away to start your Panda Mobile Account.

Macky avatar
Written by Macky
Updated over a week ago

Step 1: Sign Up on the Website

Step 2: Choose your Plan

  • Select the plan based on option. Choose the best based on your needs.

  • On the desktop version, click the human icon to go to the portal sign in page

  • Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified

Step 3: Plan Selection and SIM option

  • You'll be asked to choose a plan, where inclusion is displayed. Choose Physical SIM.

    • You will be asked for a shipping detail. Please make sure to complete all the fields. Adding your room, apartment and floor number will be helpful to make sure that it will be delivered on the correct address

    • Take note that delivery will take 3-5 business days once shipped

Step 4: Account Creation

  • Complete all the fields needed. This includes creating your email and password to the portal. Followed by your details.

  • This information will reflect on your portal once activated. You can modify details as needed on the portal

Step 5: Checkout & Payment

  • Proceed and complete the payment process. Once the payment is successful, the activation process will begin.

    • 2 payment options will be available either card payments or other payment channels like Alipay, We Chat, etc.,

Step 6: Activation

Before moving to the next step - please make sure that you have your SIM Card on hand. This will avoid you getting issues with your billing as billing cycle will start once activated.

I want to activate Physical SIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Get your Number

  • Choose "I'd like a new number"

  • Confirm whether your device is unlocked. Choose SIM

  • Your new number will be generated

  • To activate eSIM click "Continue to connect your device"

Step 3: Install your SIM card

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Panda Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Panda Mobile network, and your service should be up and running shortly!

Congratulations! Your all set! Your Physical SIM is now activated 🎉

I want to activate Physical SIM with my own number

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN

Step 1: Activation

  • Dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Initiate the transfer

  • Choose "I want to transfer my number to Panda Mobile"

  • Enter the following details. Make sure to review before submitting to ensure smooth transfer.

    • Phone Number

    • ZIP Code

    • Previous Carrier

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete.

Step 3: Install your Physical SIM

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Panda Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Panda Mobile network, and your service should be up and running shortly!


Congratulations! Your all set! Your Physical SIM is now activated 🎉

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