Step 1: Sign Up on the Website
Step 2: Choose your Plan
Select the plan based on option. Choose the best based on your needs.
On the desktop version, click the human icon to go to the portal sign in page
Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified
Step 3: Plan Selection and SIM option
You'll be asked to choose your method of activation - either Physical SIM or eSIM. Since we're activating through eSIM, please choose eSIM
To check if your device is eSIM compatible - please refer to this article to check
Complete all the fields needed. This includes creating your email and password to the portal. Followed by your details.
This information will reflect on your portal once activated. You can modify details as needed on the portal once activated. You can modify details as needed
Step 5: Checkout & Payment
Proceed and complete the payment process. Once the payment is successful, the activation process will begin.
2 payment options will be available either card payments or other payment channels like Alipay, We Chat, etc.,
Step 6: Activation
I want to activate my eSIM with a new number
I want to activate my eSIM with a new number
Step 1: Start Activation
Your dashboard will prompt to start activating your line - please click Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Step 2: Get your Number
Choose "I'd like a new number"
Your new number will be generated.
System will ask to connect your device to proceed click "Continue to connect your device"
Step 3: Install eSIM
Prompt will ask whether the device is unlocked. Choose Yes
Take note that the device must be unlocked first in order for the service to work
Choose your SIM. Click eSIM
To proceed in the next step, you need to make sure of the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code. If you are using your device - you can use this link as your reference
Follow the instructions on screen to install
Congratulations! Your eSIM is now activated 🎉
I want to activate my eSIM with my own number
I want to activate my eSIM with my own number
Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN
Step 1: Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Your dashboard will prompt to start activating your line - please click Start Activation
Step 2: Initiate the transfer
Choose "I want to transfer my number to Panda Mobile"
Enter all the details needed. Make sure to review before submitting to ensure smooth transfer.
Phone Number
ZIP Code
Previous Carrier
Account Number
Transfer PIN
A temporary line will be generated. You will be notified once the transfer is complete.
To activate eSIM click "Continue to connect your device"
Step 3: Install eSIM
System will ask you to choose your SIM. Choose eSIM
A prompt will show to make sure that have the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code
Follow the instructions on screen to install
Congratulations! Your eSIM is now activated 🎉