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I want to set up my Panda Mobile account with an eSIM. Where do I start?

Welcome to Panda Mobile. You are only few steps away to start your Panda Mobile Account.

Written by Marco Vallano

Step 1: Visit the Website, Choose Your Plan, and Sign Up

  • Click Get Your Plan at the top of the page and choose the plan that best suits your needs.

    • If you are signing up for a Student Plan, visit Student Plans and sign up using your valid student email address.

  • Select your subscription duration: 1, 3, 6, or 12 months. Check for any special offers available for your selected plan and duration.

  • Click Get the Plan to proceed to checkout.

  • Sign up using an active email address and create a password.

    • Alternatively, you can sign up using your Google account.

  • Review your plan details and included benefits. If you wish to select a different plan, click CHANGE PLAN.

  • Confirm your selected subscription duration before continuing.


Step 2: Choose SIM Option

  • Select the method of activation: eSIM

  • Choose your device by selecting the make and model from the drop-down menu

  • The system will check device compatibility.

    • If compatible, you will see 'Your device is compatible'

    • If not compatible, refer to the compatibility article or use a different device

Step 3: Checkout and Payment

  • Review the Order Summary to confirm your selected plan and subscription duration.

    • If you have a coupon code, enter it in the coupon code field and click Apply to receive the applicable discount.

    • If you have a referral code, enter it in the referral code field to earn referral credits, if eligible.

  • Select your payment method and enter your payment details.

  • Click Pay to finalize your purchase. You will receive a confirmation email containing your purchase details.

  • Once your purchase is complete, proceed with your eSIM activation.

Step 4: Activation

I want to activate my eSIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click 'Start Activation'

  • Ensure that your device is connected to WiFi before proceeding

  • Confirm your service address. Make sure this is a valid U.S. address


Step 2: Get Your Number

  • Select 'I'd like a new number'

  • Your new phone number will be automatically generated

  • Click 'Activate Your Number' to proceed with connecting your line to your device

Step 3: Install eSIM

  • The prompt will ask whether you want to start your service now or schedule your service for a future date

    • If you choose 'Schedule your service for a future date', select the date you want to activate your line

      • Your account page will show your line but it will not yet be activated

      • Your billing cycle will not start until activation

      • You have the option to activate earlier than your chosen date if needed

    • If you choose 'Start Your Service Now', proceed immediately with activation

  • Before continuing, make sure you have:

    • A strong WiFi connection

    • Your device is running the latest OS and has a working camera

  • For iOS devices:

    • Go to Settings > Cellular > Add Cellular Plan

  • For Android devices:

    • Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code provided

    • Follow the on-screen instructions carefully to complete installation

    • This step is critical — your device must fully scan the QR code for activation to succeed

  • Once confirmed, click Done. Congratulations! Your eSIM is now activated🎉

  • You may now manage your account by clicking 'Go to My Account'

I want to activate my eSIM with my own number

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click Start Activation

  • Ensure that your device is connected to WiFi before proceeding

  • Confirm your service address. Make sure this is a valid U.S. address

Step 2: Initiate the Transfer

  • Choose 'I want to transfer my number to Panda'

  • Important: Before transferring your number, do not cancel your service with your current carrier

    • Transferring (porting) your number requires that your number remains active with your current carrier

    • Your number will only be successfully ported once it is active with Panda Mobile

  • Enter all the required details carefully and review before submitting to ensure a smooth transfer:

    • Phone Number

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete

  • To activate your eSIM, click 'Continue to connect your device'

Step 3: Install eSIM

  • Before continuing, make sure you have:

    • A strong WiFi connection

    • Your device is running the latest OS and has a working camera

  • For iOS devices:

    • Go to Settings > Cellular > Add Cellular Plan

  • For Android devices:

    • Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code provided

    • Follow the on-screen instructions carefully to complete installation.

    • This step is critical — your device must fully scan the QR code for activation to succeed

  • Once confirmed, click Done. Congratulations! Your eSIM is now activated 🎉

You may now manage your account by clicking 'Go to My Account'

If your port-in has not yet been completed, please follow the steps in this article to resolve your pending port-in.

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