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I want to set up my Panda Mobile account with an eSIM. Where do I start?

Welcome to Panda Mobile. You are only few steps away to start your Panda Mobile Account.

Written by Marco Vallano
Updated this week

Currently, Panda Mobile has two marketing websites that offer different packages and plans. While most of the basic services and features are similar across both sites, the pricing and certain advanced features differ depending on the plan you choose. Before deciding whether to sign up with pandamobile.com or pandacellular.com, it’s important to carefully visit each website and compare their offerings.

Panda Mobile will soon be migrating all services to pandacellular.com, but in the meantime, both websites remain active and available. The steps outlined below serve as a guide that you can reference when creating and activating your line on either website through eSIM.

When signing up on pandamobile.com


Step 1: Sign Up on the Website

Step 2: Choose your Plan

  • Select the plan based on option. Choose the best based on your needs.

  • On the desktop version, click the human icon to go to the portal sign in page

  • Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified

Step 3: SIM option

  • You'll be asked to choose your method of activation - either Physical SIM or eSIM. Since we're activating through eSIM, please choose eSIM

    • To check if your device is eSIM compatible - please refer to this article to check

  • Complete all the fields needed. This includes creating your email and password to the portal. Followed by your details.

  • This information will reflect on your portal once activated. You can modify details as needed on the portal once activated. You can modify details as needed

Step 4: Checkout & Payment

  • Proceed and complete the payment process. Once the payment is successful, the activation process will begin.

    • 2 payment options will be available either card payments or other payment channels like Alipay, We Chat, etc.,

Step 5: Activation

I want to activate my eSIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Get your Number

  • Choose 'I'd like a new number'

  • Your new number will be generated.

  • System will ask to connect your device to proceed click 'Continue to connect your device'


Step 3: Install eSIM

  • Prompt will ask whether the device is unlocked. Choose Yes

    • Take note that the device must be unlocked first in order for the service to work

  • Choose your SIM. Click eSIM

  • To proceed in the next step, you need to make sure of the following:

    • Strong Wi-Fi connection

    • Your device is running on the latest OS and has a working camera

    • Hit continue

  • For iOS: Go to Settings > Cellular > Add Cellular Plan

  • For Android: Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code. If you are using your device - you can use this link as your reference

  • Follow the instructions on screen to install

Congratulations! Your eSIM is now activated 🎉

I want to activate my eSIM with my own number

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN

How do I find my Account Number and PIN

Step 1: Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

    Your dashboard will prompt to start activating your line - please click Start Activation

Step 2: Initiate the transfer

  • Choose 'I want to transfer my number to Panda Mobile'

  • Enter all the details needed. Make sure to review before submitting to ensure smooth transfer.

  • Quick Note: Make sure your service ZIP code matches the one on your account with your previous carrier, as this is required for number transfers.

    • Phone Number

    • ZIP Code

    • Previous Carrier

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete

  • To activate eSIM click "Continue to connect your device"

Step 3: Install eSIM

  • System will ask you to choose your SIM. Choose eSIM

  • A prompt will show to make sure that have the following:

    • Strong Wi-Fi connection

    • Your device is running on the latest OS and has a working camera

    • Hit continue

  • For iOS: Go to Settings > Cellular > Add Cellular Plan

  • For Android: Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code

  • Follow the instructions on screen to install

Congratulations! Your eSIM is now activated 🎉

When signing up on pandacellular.com


Step 1: Visit the Website and Choose Your Plan

  • Click “Get Your Plan” at the top of the page to access the Panda portal

  • Under Plans, choose from the four available options based on your needs

  • Select the subscription duration: 1 month, 3 months, 6 months, or 12 months Check for special offers available for your selected plan and duration

  • Click “Get the Plan” to proceed to the checkout flow

    • Review your plan details and inclusions

    • Confirm the selected duration before continuing


Step 2: Choose SIM Option

  • Select the method of activation: eSIM

  • Choose your device by selecting the make and model from the drop-down menu

  • The system will check device compatibility.

    • If compatible, you will see 'Your device is compatible'

    • If not compatible, refer to the compatibility article or use a different device

Step 3: Sign Up, Checkout, and Payment

  • Sign up using an active email address and create a password

    • Optionally, you can sign up using your Google account

  • Review the Plan summary showing your plan and duration

  • If you have a coupon code, enter it in the promotion field and click Apply

  • Select your payment method and enter your payment details

  • Click Continue to finalize your purchase

  • You will receive a confirmation email with your purchase

Step 4: Activation

I want to activate my eSIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click Start Activation

  • Ensure that your device is connected to WiFi before proceeding

  • Confirm your service address. Make sure this is a valid U.S. address


Step 2: Get Your Number

  • Choose 'I'd like a new number'

  • Your new number will be automatically generated

  • You will then be asked to 'manage your service' to continue with the activation process

Step 3: Install eSIM

  • The prompt will ask whether you want to activate now or schedule your service for a future date

    • If you choose 'Schedule your service for a future date', select the date you want to activate your line

      • Your account page will show your line but it will not yet be activated

      • Your billing cycle will not start until activation

      • You have the option to activate earlier than your chosen date if needed

    • If you choose 'Start Your Service Now', proceed immediately with activation

  • Before continuing, make sure you have:

    • A strong WiFi connection

    • Your device is running the latest OS and has a working camera

  • For iOS devices:

    • Go to Settings > Cellular > Add Cellular Plan

  • For Android devices:

    • Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code provided

    • Follow the on-screen instructions carefully to complete installation

    • This step is critical — your device must fully scan the QR code for activation to succeed

  • Once confirmed, click Done. Congratulations! Your eSIM is now activated🎉

  • You may now manage your account by clicking 'Go to My Account'

I want to activate my eSIM with my own number

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN

How do I find my Account Number and PIN

Step 1: Start Activation

  • Your dashboard will prompt you to start activating your line. Click Start Activation

  • Ensure that your device is connected to WiFi before proceeding

  • Confirm your service address. Make sure this is a valid U.S. address

Step 2: Initiate the Transfer

  • Choose 'I want to transfer my number to Panda'

  • Important: Before transferring your number, do not cancel your service with your current carrier

    • Transferring (porting) your number requires that your number remains active with your current carrier

    • Your number will only be successfully ported once it is active with Panda Mobile

  • Enter all the required details carefully and review before submitting to ensure a smooth transfer:

    • Phone Number

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete

  • To activate your eSIM, click 'Continue to connect your device'

Step 3: Install eSIM

  • Before continuing, make sure you have:

    • A strong WiFi connection

    • Your device is running the latest OS and has a working camera

  • For iOS devices:

    • Go to Settings > Cellular > Add Cellular Plan

  • For Android devices:

    • Go to Settings > Network & Internet > SIMs > Add SIM

  • Scan the QR code provided

    • Follow the on-screen instructions carefully to complete installation.

    • This step is critical — your device must fully scan the QR code for activation to succeed

  • Once confirmed, click Done. Congratulations! Your eSIM is now activated 🎉

  • You may now manage your account by clicking 'Go to My Account'

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