A customer's package has arrived, yay!
Once the package arrives, please check-in packages via our Partner Mobile app or via this link here.
Open the Partner App
Go to Bookings → Click on the Luggage dropdown and select Packages → Click on check-in packageTake a picture of the label and Bounce code
Make sure to capture the code and name on the shipping labelDone!
This notifies the customer that their package is ready to be picked up, and your earnings are released to you!
Don’t have access to a smartphone? No problem! Log in to your Bounce Partner Portal on the web and follow the above instructions - the only difference is you will input the code instead of taking a photo.
Take a look at how easy this process is in the video below
Check-in video
If you have any questions or need assistance, please don’t hesitate to reach out to us at partnersupport@usebounce.com!