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Driver FAQ's
Frequently asked questions by drivers
Where can I charge? What chargers are near me?
How to start a charge session with Paua?
Help! How do I stop my charge? The cable is stuck in the car. What do I do?
Do I get access to a charge card? And what is an RFID card?
How many charge points are in your network? Which charge point operators do you work with?
What is the extra cost on my charge session? What is an overstay fee?
How much does charging on this charge point cost? My charging costs do not look right?
Do you offer Apple Car Play or Android Auto?
My charge won't start - have I done something wrong? Is the car stopping the charge?
Help; I can't login!
What is community charging?
How do I charge at a Morrisons Geniepoint?