Driver FAQ's
Frequently asked questions by drivers
By Niall and 1 other2 authors16 articles
- Where can I charge? What chargers are near me?
- How to start a charge session with Paua?
- Help! How do I stop my charge? The cable is stuck in the car. What do I do?
- Do I get access to a charge card? And what is an RFID card?
- How many charge points are in your network? Which charge point operators do you work with?
- What is the extra cost on my charge session? What is an overstay fee?
- How much does charging on this charge point cost? My charging costs do not look right?
- Do you offer Apple Car Play or Android Auto? Navigation in the car
- My charge won't start - have I done something wrong? Is the car stopping the charge?
- Help; I can't login!
- What is community charging?
- How do I charge at a Morrisons Geniepoint?
- Chargepoint problems? Who to speak to?
- Why is the charge power lower than advertised? Can I make it go faster?
- Forgot password
- My location is shown as London and I am not in London