1) Find your event
Go to Search Events.
Type the event name or use filters (e.g., “2025 National Standardbred Horse Show”).
Click Register on your event.
You’ll be prompted to log in—click Sign Up (first-time users).
2) Create your account
Choose your user type:
Lone Rider — just you and your horse (no trainer/owner/team).
Team Rider — you + horse, and you may add other riders and/or link a trainer/owner.
Guardian — a parent/guardian registering a minor.
Auditor/Spectator — buying non-rider tickets only.
Enter your personal details:
Name
Username (must be all lowercase, no spaces, no special characters).
Email, Phone, Password, DOB, Nationality
Primary Discipline (e.g., Standardbred)
Click Next.
Tip: If the username is taken, adjust it (e.g., add digits).
3) Add your horse
Enter your horse details (e.g., Rambo 4).
Select Breed, Gender, Color.
Confirm ownership checkbox (as applicable).
Click Next, then Finish.
You’ll land on the registration flow and see a progress tracker.
4) Confirm team details (requirements check)
If the show requires certain info (e.g., phone number) and it’s missing, you’ll see an error here.
Complete any missing fields, then click Start.
5) Select classes and assign rider + horse
In Register → Classes, pick the classes you want.
For each class, assign:
Rider (e.g., yourself)
Horse (e.g., Rambo 4)
Repeat per class.
Adding teammates before proceeding
Click Add Person to add another rider/owner/trainer (e.g., “James Berman”).
If the show requires a field (like phone), you’ll see an inline error—fill and Save.
You can assign multiple riders (e.g., you and James) to the same class on the same horse if the class allows it.
6) Add fees and tickets
Fees: Add any applicable add-ons (e.g., RV unit) and set quantities.
Tickets: Add auditor/spectator tickets if needed.
7) Assign roles per entry
Go to Roles (done per entry).
For each entry (e.g., Sam on Rambo; James on Rambo):
Assign Owner
Assign Trainer
Example: If Rambo is your horse and you’re training James, set yourself as Owner and Trainer on both entries.
8) Sign paperwork
You, the logged-in user, will sign your required forms now.
Any additional riders you added (e.g., James) receive an email prompting them to log in and sign their own paperwork later.
Minors may show as no paperwork required for them in your view (handled via guardian flow).
9) Answer custom questions
In Comments, answer the show’s custom prompts (e.g., stabling preferences, notes to show office).
10) Review, confirm, and pay
Confirm & Pay: Expand sections to verify all fees and details.
Need changes? Click Edit to jump back to that step.
Choose a payment method:
Credit Card: Add and save a new card, then select it to pay now.
Pay at Show: Choose Cash/Check at Show (the show may also accept Venmo/PayPal at the secretary’s office).
Click Submit Registration. You’re entered!
11) Manage your entry afterward
Go to My Events → Registered → click Manage on your show.
Paperwork tab:
See each entry and role (e.g., Sam = owner/trainer signed).
Check who still needs to sign. (Added riders will have their own paperwork status.)
Billing/Receipt:
View current balance.
Pay later by adding/selecting a credit card here anytime.
Classes:
Click Add to enter more classes.
You’ll repeat the registration steps, but now it shows Add to (it appends to your existing entry).
Scratch:
Select items/classes/fees to scratch and click Scratch.
Notes:
The screen shows the amount scratched and where a refund would go if approved.
Refunds are not automatic. Scratches notify the organizer; they will review and decide on refunds.
12) Need help?
Live customer support is available in real time for exhibitors, guardians, and show management—free of charge. Reach out via the in-app customer service portal.
Quick checklist (first-time users)
Create account (correct username format)
Add horse
Select classes and assign rider + horse
Add teammates (owner/trainer/other riders) if needed
Assign roles per entry
Sign your paperwork (others get emailed)
Answer custom questions
Confirm fees and pay (or choose pay at show)
Manage/modify from My Events → Manage (add classes, pay balance, scratch)