Accessing your files can be done in several ways, and while it may seem overwhelming, it’s actually quite simple. Let us walk you through the different options right here:
Once a design has been delivered you will see a Download button:
This will open a drop-down menu with the following options: "Download Preview", and "Download Source Files"
Keep in mind that the "Download Preview" will provide you with the mockup design of the project that you see in the chat option. And, the "Download Source Files" will provide you with all assets used to create the project including the final project and the appropriate Adobe file.
Another option is to click the three dots after your project is delivered, then select "Download" from the drop-down menu.
Finally, you can choose to download the entire package or select individual designs from the "Designs" section, depending on your needs.
For any further questions or assistance, feel free to reach out to our Support team at support@penji.co or connect with us via our live chat. We're always here to help!