Having trouble completing your order? We're here to help! We understand how frustrating it can be when things don't go smoothly, but don't worry, we'll guide you through the process step by step.
Reach Out to Us: If you're experiencing difficulty placing an order or encountering issues with payment, don't hesitate to contact us. You can reach us via email at support@perifit.co or simply use the ? button of the app. Please provide a brief description of the issue you're facing. Including a screenshot, if possible, will greatly assist us in identifying and resolving the problem promptly.
Check Discount Codes: If you're using a discount code, ensure that it's valid for the product you're attempting to purchase. Please note that certain promotions may have restrictions. For example, our discount codes may not be applicable to specific bundles, such as our post-partum bundles featuring a Perifit Pump and Perifit Care.
Order Confirmation: Haven't received an order confirmation email? First, take a quick look in your spam or junk folder. Sometimes our emails end up there. If you still can't locate it, no worries! Reach out to us with your name, surname, and email address, and we'll be happy to assist you. While you're waiting for a response, you can also check your bank account to verify if the transaction has been processed.
We understand that encountering issues while placing an order can be stressful, but please know that we're committed to resolving any problems you may encounter swiftly and efficiently. Your satisfaction is our top priority, and we're here to support you every step of the way.