Status is a contact property we've specifically introduced for the new CRM. Its primary purpose is to help you track your contacts throughout their nurturing journey; no matter your use-case.
Using 'Status' in Your CRM:
Assigning Statuses: You can assign statuses to your leads based on where they are in the lead nurturing journey.
Modifying Statuses: You can change a lead's status directly from their profile card or by moving the contact card within the Kanban view.
How to Customize 'Status':
Renaming: You can change the name of any status to better fit your process.
Adding or Removing: Add new statuses or remove ones that are no longer needed.
Color-Coding: Change the color associated with each status for easier visual identification.
Find additional information on the following topics in our Help Center: