If you encounter a verification code error for Email or SMS, please ensure the following:
1. Use the Latest Code
Verification codes are valid for 8 minutes. Ensure you input the most recent code you received in a timely manner.
2. Avoid Frequently Requesting Codes
If your network is unstable, the verification code might be delayed. Avoid requesting new verification codes within a short period of time and patiently wait for the current code to arrive. If the verification code does not arrive, use the "Resend" button to request a new code after 8 minutes. Frequently requesting new codes can result in errors because the previous codes may become invalid while waiting for the latest code to arrive.
FAQ
1. I'm having trouble receiving Email/SMS verification codes. How can I resolve this?
How to solve the Can't Receive Email Verification Code issue.
How to solve the Can't Receive SMS Verification Code issue.
2. The system is prompting 'invalid verification code.' How can I resolve this?
How to solve the 2FA Code Error.
Please get in touch with Pionex Support if you have any other questions.