To unbind SMS or Email via this method, you must be logged in, and your Pionex account must be bound to both Email and SMS simultaneously, with access to both. You can disable your Pionex account bound SMS/Email by following these steps:
How to Disable SMS
Step 1: After logging in, click [Pionex] - [Avatar Icon] - [Security] - [SMS authentication] - [Disable SMS auth].
Step 2: Click [Next Step], then fill out the relevant 2-Factor authentication and click [Confirm] to complete the disable operation.
How to Disable Email
Step 1: After logging in, click [Pionex] - [Avatar Icon] - [Security] - [Email authentication] - [Disable email auth].
Step 2: Click [Next Step], then fill out the relevant 2-Factor authentication and click [Confirm] to complete the disable operation.
FAQ
1. I'm having trouble receiving relevant verification codes, how can I resolve this?
How to solve the Can't Receive Email Verification Code issue; How to solve the Can't Receive SMS Verification Code issue.
2. The system is prompting 'invalid verification code.' How can I resolve this?
How to solve the Email/SMS Verification Codes wrong issue; How to solve the 2FA Code Error.
3. I can't withdraw my funds after unbinding SMS/email. How can I resolve this
Please note that for security reasons and to safeguard your account assets, withdrawals from your account will be suspended for 24 hours from the time of unbinding. The suspension will be automatically lifted after 24 hours.