We've updated the revisions process in Pixlmob to create a whole new workflow, designed to make revision requests simpler, clearer, and easier for you to complete!
When a customer needs revisions, he will create a revision ticket within the order and he will be able to:
Add a ticket that applies to all of the deliverables within the service. For example, he might ask that all the files be converted to JPG.
Add a ticket to an individual image.
Select multiple images and add the same ticket to each of those images.
Follow this step-by-step guide on how to deliver revisions.
Each image with a request will be notated with an icon that states "Requested Revision."
As a vendor, when you receive those requests, they will show as needing to be resolved.
Important Notes:
Do not upload images anywhere other than Pixlmob to deliver revisions.
Upload each image as instructed above. It's important to upload the revisions here as it allows the customer to compare your versions to each other. Otherwise, it will appear as though you have not uploaded a revised file.
You will need to resolve all of the requests before you are able to submit revisions.