Tap the Collect fee chip on the Manage tab to open a screen showing paid and unpaid members for the event.
Recording a manual payment
Tap a member's row in the unpaid section.
A bottom bar opens with Record payment.
Select a payment method and record it.
The member moves to the paid section.
Nudging unpaid members
Tap Nudge unpaid members.
Confirm in the modal.
A payment reminder is sent to every unpaid member. Nudging only resends the notification, it never creates a new payment link, and it is rate limited to once per 24 hours per member.
Refunding a paid member
Tap a paid member's chip.
Tap Refund payment and confirm.
If your Stripe balance covers it, the refund processes immediately. If the balance is insufficient, an unsuccessful refund modal shows you your options rather than failing silently.
Waiving a fee
Tap an unpaid member's row.
Tap Waive payment and confirm: "Waive this member's payment? This cannot be undone."
Waiving removes the fee obligation entirely, the member owes nothing. It is recorded as Waived in the treasury module under that member's record, kept distinct from paid or refunded amounts.
Important: Waived status is permanent and cannot be reversed back to unpaid.
FAQ
Can I refund a member I've already waived?
No, waived members have no balance left to refund, so refund is not offered for them.
What if a member pays via Stripe just as I try to record a manual payment?
The server catches this and blocks the manual record with "Member has already paid," so nobody is charged twice.