Events & Scheduling
Creating, managing, and responding to events, training, and matches.
25 articles
Creating & Configuring Events
Setting up a new event, including recurrence, payment, and reminders.
- Understanding Synced vs. Non-Synced Group ChatsLearn the difference between a synced group chat tied to a club group and a non-synced chat you create manually, and how that affects exiting, removing members, and editing.
- How to Create an EventStep by step guide to creating an event on PLAI, from entering the event details and type through to setting the location and who can attend.
- How to Add More Details to an EventAdd an optional description, manage comments, assign duty holders, attach a file, and add a livestream link to give members full context for an event.
- How to Set Up a Recurring EventConfigure a weekly, fortnightly, or monthly repeating event with a live plain English summary, so training or fixtures are created automatically on a schedule.
- How to Set Up Payment for an EventTurn on fee collection for an event, connect Stripe, and choose when members are charged: when they respond, when they are selected, or after they attend.
- How to Set Up Reminders for an EventSet up 1 or more automatic reminders for an event, each with its own timing, so members get nudged at the right points before it starts.
Managing Events
Editing, cancelling, duplicating, and running an event day to day: attendance, team selection, and fees.
- Understanding the Event Manage TabLearn how the admin Manage tab works on an event, and how it changes shape depending on whether the event uses auto accept, capacity, selection mode, or a waitlist.
- How to Edit an EventUpdate a live event's details or configuration from the kebab menu, and choose the right scope if the event is part of a recurring series.
- How to Duplicate an EventReuse an existing event's full setup as the starting point for a new, completely independent event, without re-entering every field.
- How to Cancel an EventPermanently cancel an event from the kebab menu, see exactly who will be charged or refunded first, and choose whether to notify members with a reason.
- How to Select a Team for an EventPick your squad from the responding pool, add group members or guests who haven't responded, confirm the selection, and download a team sheet PDF.
- How to Take Attendance for an EventMark members present, add walk-ins, log notes, and trigger fee collection for members marked attended if your event charges after attendance.
- How and When You're Charged for an EventWhen you're actually charged for a paid event, depending on whether the club collects fees on response, on selection, or after attending.
- How to Collect, Nudge, Refund, or Waive Event FeesRecord a manual payment, send a payment reminder, process a refund, or waive a member's fee entirely, all from an event's Collect fee screen.
Viewing & Responding to Events
Browsing events, responding, and understanding event notifications.
- Understanding Your Club's Events TabWhat the Events tab shows you, how to read the colour of an event card, and what happens when there's nothing on yet.
- Understanding the Event Detail ScreenWhat you'll find on an event's detail screen as a member, including the cover image, description, attachments, livestream link, groups pill, map, and the pinned respond bar.
- How to Browse Your Club's EventsSee every published event for the groups you belong to, in one chronological list, from your club's Events tab.
- How to Respond to an EventRespond Going, Maybe, or Not going to an event for yourself, and understand exactly when you'll be asked to pay depending on how the event's fee is set up.
- How to Respond for Family MembersHow to respond to an event on behalf of your linked family members, including how combined payment works when a fee applies.
- How to Filter the Events TabHow to narrow down your club's Events tab by type, your response status, group, or date range.
- How to Filter Your Club's Events ListNarrow down your club's Events tab by event type, response status, group, or date range, using AND logic across every filter you apply.
- Understanding Event NotificationsLearn when PLAI sends you a push notification or email about an event, from new events and reminders to team selection, payments, and cancellations.
My Schedule
iewing and managing your own personal calendar across every club.
- How to View Your ScheduleLearn how to view all your PLAI events, matches, training, and facility bookings in one calendar and list, across every club and every linked family member.
- How to Filter Your ScheduleNarrow down My Schedule by person (yourself, a linked child, or everyone) or by date, event type, response status, and duties using the filter panel.
- How to Respond to and Manage Events From Your ScheduleRespond to events, get directions, or cancel a facility booking directly from your My Schedule list, without opening each event individually.