Opening a membership card
Open the Wallet tab.
Tap any membership card.
The card detail screen opens, showing the club name, member name, plan name, status badge, next payment date and amount, and the payment method currently on file. Below that, you'll see a payment history section listing past payments for that membership.
What changes by status
Active. Shows your next payment date, amount, and payment method. You can update your payment method or cancel from here.
Overdue. Shows the specific cause of the overdue state, plus a CTA to resolve it and an option to Update Payment Method.
Trialling. Shows your trial end date and first payment date. Since you haven't been billed yet, there's no payment history to show.
Off-Season. Shows when your next season starts and your first payment for that season.
Expired or Cancelled. No upcoming payment is shown. You'll still see your payment history, and a Reactivate or re-join option appears where it applies.
Note: A banned membership never shows a card, either on the dashboard or as a detail screen.
Viewing a specific payment
Tap any entry in the payment history section. A bottom sheet slides up showing the payment date, amount, status (Paid, Failed, Refunded, or Waived), and the payment method used.
For a Paid payment, you'll see options to Download Receipt and Dispute Payment.
For a Failed payment, you'll see an Update Payment Method CTA.
Taking action from card detail
Tap the three-dot (⋮) menu on the card detail screen for management actions, such as cancelling your membership. See How to Cancel a Membership from Your Wallet for the full steps.
FAQ
What is a legacy or free membership card, and can I cancel it?
If you see a legacy or free membership card on your account, this is the membership card linked to your club. Unlike PLAI 2.0, PLAI 3.0 requires every member to have a membership card in order to access their club page. If you see a legacy free membership, this means you already have access to your club, nothing further is needed.
Important: Do not cancel this membership. Doing so will remove your access to the club.
Can I download a receipt for any payment?
Only for payments with a Paid status. Failed, Waived, and Refunded payments don't offer a receipt download.
I have a long payment history. Will it all load at once?
No, your history loads in pages as you scroll, so there's no limit on how many past payments are shown over time.