If any of your memberships have a payment overdue, you'll see a red banner on your Wallet dashboard. Here's how to clear it.
On the Wallet dashboard, tap the overdue banner.
On the Outstanding Payments screen, review the list of overdue items. Each one shows the club name, amount owed, and due date.
Select the items you want to pay. You can pay some or all of them.
Tap Checkout.
Enter a new payment method, or choose one of your saved cards.
Tap Pay to complete the payment.
Once payment goes through, the paid items disappear from your Outstanding Payments list. If that clears every overdue item on a membership, its status moves from Overdue back to Active.
Important: If you owe amounts in more than one currency, you'll need to check out separately for each currency. Amounts are never combined into a single total.
FAQ
What happens if I only pay some of my overdue items?
That's fine, partial payment is allowed. The items you didn't select stay on the Outstanding Payments list, and the overdue banner remains until everything is cleared.
My payment failed at checkout. What now?
You'll see an error, and you can retry or choose a different payment method. Nothing is charged and your overdue items stay unpaid until you try again.
If I pay off an overdue balance, will it bring back a membership that's already cancelled or expired?
No. Paying off an overdue amount only moves a membership from Overdue to Active. Cancelled or expired memberships need to be reactivated or rejoined separately.