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How to Update the Payment Method for a Membership

Step by step guide to changing the card or digital wallet used for a specific PLAI membership, including adding a new card or connecting Apple Pay or Google Pay.

  1. Open the Wallet tab and tap the membership card you want to update. This option is available on Active and Overdue memberships.

  2. Tap Update Payment Method on the card detail screen.

  3. Your current payment method is pre-highlighted. Select a different one:

    • Choose an existing saved card, or

    • Tap Add a New Card, enter the card number, expiry, CVV, and cardholder name, then tap Add Card, or

    • Select Apple Pay or Google Pay. If it isn't already connected, your phone's own setup flow opens. Once you complete it, the method is set for this membership.

  4. Tap Update to confirm. This button only activates once you've picked something different from what's already on file.

Important Notes:

  • This change applies only to this membership. Your other memberships keep their existing payment methods.

  • A newly added card is also saved to your Saved Cards vault, so it's available to use on other memberships too. See How to Manage Your Saved Cards.


FAQ

If I update my payment method on an Overdue membership, does it charge me right away?

No. Updating the payment method doesn't trigger a payment on its own. The new method is used the next time a payment is retried or made manually.

What if I back out of the Apple Pay or Google Pay setup partway through?

You're returned to the Update Payment Method screen with no change applied.

What if I try to add a card I've already saved?

PLAI detects the duplicate and selects your existing saved card instead of adding it twice.

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