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How to Delete a Shop Product

How to delete a shop product in PLAI, and what happens differently when the product already has existing orders.

  1. Open the product's detail page and tap the menu.

  2. Select Delete Product. This option shows in red since it is a destructive action.

  3. A confirmation sheet appears: "Permanently delete this product? This cannot be undone." If the product already has orders, the sheet also notes it will be hidden but preserved for record keeping.

  4. Tap Confirm Delete (red button).

Important: If the product has no order history, it is hard deleted and removed completely from the database. If it has any existing orders, it is soft deleted instead: hidden from members and admins, but kept in the database so those order records stay intact.

Deleting a product never removes or changes its existing orders, variants, or stock history, and Group Admins can only delete products for groups they administrate.


FAQ

Can I get a deleted product back?

No. Deletion is permanent and irreversible, whether it is hard or soft deleted.

Where can I still see a soft deleted product's information?

Its details stay visible wherever its orders appear: the product's Orders tab, the Treasury, and the member's Wallet.

What if I try to delete a product someone else just deleted?

You will see "This product has already been deleted," and you are returned to the product listing.

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