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How to Fill Out and Submit a Form

Step by step guide to filling out, signing, and submitting a club form, including responding on behalf of a linked child, and paying any form fee at checkout.

When your club sends out a form, here's how to fill it in, sign it if needed, and submit it, whether it's just for you or for your whole family.


Starting a form

  1. From the Forms tab, tap Start Form • 2 min (for example) on the form you want to complete.

  2. If your account has linked family members, you'll see a "Select who will respond" screen listing you ("You") and each linked family member, with a checkbox next to each. Select everyone you want to respond for.

If you don't have any linked family members, you'll go straight into the questions.


Answering the questions

For each respondent, tap Start Form next to their name. You'll see a "Responding for [Name]" banner at the top so it's always clear whose answers you're entering.

Answer each question in order. Questions marked as Required must be filled in, everything else is optional. If you skip a required question, you'll see "This question is required." when you try to move on.

If the form includes a Signature question with an attached document (like terms and conditions):

  1. Scroll through the document to the end. Sign & Accept stays disabled until you do, with a hint reading "Scroll the full document to activate the button."

  2. Type your full name.

  3. Tap Sign & Accept.

Note: If you enter your name but leave it blank when you tap Sign & Accept, you'll see "Enter your full name to sign."

When you finish a respondent's questions, tap Complete. You'll return to the respondent selector, where completed people show "Form Complete" with a View/Edit link if you need to make changes before the final submit.

Tip: You don't have to finish everyone at once. If you complete one family member's form and leave another pending, the form stays visible so you can come back and finish the rest later.


Submitting

Once at least one respondent's form is marked complete, the Submit • N Response(s) button becomes active, showing how many responses you're about to submit.

  • No fee: tap Submit Response, and it's recorded straight away.

  • Fee attached: tapping Submit takes you to Checkout.


Paying at checkout

Checkout shows the form fee, the checkout fee, and the total due today, combined across everyone you're submitting for in this session.

  1. Optionally enter a Discount Code and tap Apply. An invalid or expired code shows "This code is invalid or has expired."

  2. Choose a payment method: Express Pay (Apple Pay or Google Pay), a saved card, or add a new card.

  3. Tap Pay £X.XX.

Your payment is processed securely by the payment provider, and all responses in this session are submitted together once it succeeds.

Important: If your payment is declined, you'll see "Your payment could not be processed. Please try another method." and your responses won't be submitted until payment goes through.

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