Overview
As well as USDT, USDC you can deposit other stablecoins such as USDG, USDe and PYUSD, and crypto such as ETH, HYPE and wrapped Bitcoin (WBTC, cbBTC). We convert your deposit automatically, and it arrives as USD in your Cash balance ready to spend.
You'll see the minimum deposit and an estimated fee before you send. Conversions can't be reversed.
Which crypto can I deposit?
Everything you deposit arrives as USD in your Cash balance.
Stablecoins
Asset | Name |
USDT | Tether USD |
USDC | Circle USD |
USDG | Global Dollar |
USDe | Ethena USD |
PYUSD | PayPal USD |
USDS | Sky USD |
EURC | Circle EUR |
EURC is a euro stablecoin, so it's converted from euros to USD at the exchange rate when your deposit arrives.
Other crypto
Asset | Name | Supported networks |
ETH | Ethereum | Ethereum, Optimism, Base, Arbitrum |
WBTC | Wrapped Bitcoin | Ethereum |
HYPE | Hyperliquid | HyperEVM |
WETH | Wrapped ETH | Polygon |
cbBTC | Coinbase BTC | Ethereum, Base |
BNB | BNB | BNB Smart Chain |
OP | Optimism | Optimism |
ARB | Arbitrum | Arbitrum |
POL | Polygon | Polygon |
uBTC | Unit Protocol BTC | HyperEVM |
UNI | Uniswap | Ethereum |
AAVE | Aave | Ethereum |
Only send each asset on one of the networks listed. The app also shows the supported networks after you choose an asset.
The following can't be deposited this way:
Bitcoin on the Bitcoin network (BTC). Use a supported wrapped version such as WBTC or cbBTC instead.
XPL. XPL isn't converted to USD. To deposit XPL, use Manage XPL in the Tiers tab.
Don't see the crypto you want? Tap Let us know.
→ See: Managing your XPL
How do I deposit crypto?
From the home screen, tap Add money
Tap Receive crypto
On the Select crypto screen, pick the asset, or use Search crypto to find it. Tap View more to see the full list of other crypto.
Select the network you're sending from
Check the minimum amount
Copy the deposit address or scan the QR code
Send from your external wallet or exchange, making sure you select the same network
Tip: before sending from a self-custody wallet, check the token's contract address to make sure you're sending the official token on that network.
How is my deposit converted?
When your deposit arrives, we convert it to USD at the market rate at that moment.
You can follow your deposit in your transaction history:
Status | What it means |
Processing | We've received your deposit and are running standard security checks, converting it and moving it to your account. |
Delayed | Your deposit is taking longer than usual but is still being processed. You don't need to do anything yet. |
Completed | The USD amount shown has been added to your Cash balance. |
Rejected | We can't process this deposit. The app shows the reason. Contact our support team to arrange a refund. |
Refunded | Your deposit couldn't be completed and has been refunded. You don't need to do anything. |
Most deposits complete within a few minutes. Your converted funds only appear in your Cash balance once the status shows Completed.
What fees apply?
Before you send, the app shows a breakdown of the fees for your deposit. Depending on the asset, it can include:
Network fee: the cost of processing the transaction on the blockchain
Bridge fee: the cost of moving your deposit to Plasma One
Swap fee: the cost of converting your asset. This only applies if you're depositing something other than USDT
Plasma fee: between 0.15% and 0.75% of your deposit, depending on the asset
Fees are the same on Lite, Core and Platinum.
USDG deposits only have a bridge fee, with no swap or network fee, and are converted at the market price of USDG.
The wallet or exchange you're sending from may also charge its own fee. You'll see it there before you confirm the transfer.
Is there a minimum deposit?
Yes, each asset has its own minimum, shown in the app before you send. Deposits below the minimum will be rejected. Contact our support team to arrange a refund.
⚠️ Important: Only send the assets and networks listed in the app. Sending an unsupported asset or using the wrong network may result in permanent loss of funds.
What if my deposit is delayed or rejected?
If your deposit shows Delayed for more than 30 minutes, or it hasn't appeared at all, contact our support team and include the transaction hash from your external wallet or exchange.
If your deposit shows Rejected, we can't process it. The app shows the reason, which is usually one of these:
The deposit is below the minimum for that asset
The deposit didn't pass our security screening
Our conversion partner can't process that asset or amount right now, for example because the price is moving too quickly
Contact our support team to arrange a refund.
Terms
XPL is a digital asset. It is not legal tender, is not a bank deposit, is not government-backed, and is not FDIC or FSCS insured. Its value can fall as well as rise and may decline to zero.
UK users: Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk. See the additional disclaimers here.