Initial Requirements
This article assumes that you have a Plugzio Management account. If you have not created a management account, please follow the Manager - Registration & Get Started guide.
You will need to have a WiFi device powered on and registered to your account. If you have not registered the device and would like information on how to do so, please follow the Manager - Registering Devices guide.
Steps
Locate and power on the WiFi Device
Ensure that the Plugzio WiFi device is powered on and the status LED is blinking green. Blinking green means that the device is searching for a WiFi network to connect to.
WiFi devices can be identified by the WiFi logo on the front panel of the device. A sample of the WiFi logo can be seen below.
Once you have powered on and identified your WiFi device, you can either "Configure an online Plugzio device".
Note that Plugzio WiFi devices can currently only connect to discoverable WiFi networks. Hidden networks are not supported at this time.
Configure an online Plugzio device
Plugzio WiFi devices that are connected to the internet can also be configured remotely on the "Network Configuration" page
Plugzio WiFi devices all have a default network stored in memory, which you can use to easily connect them to the internet.
This network has the following configuration:
SSID/WiFi Name: Plugzio
Password: WelcomePlugzio
If you configure your router's access point or hotspot a mobile phone to match the default network information, the WiFi Plugzio device will automatically connect to the network. To learn how to hotspot your phone, you can read this article.
Once connected to the network, the LED will change from blinking green to breathing white.
Once the device is connected, navigate to the "Device Management" page via the left navigation menu.
On the "Device Management" page, click the "Network Configuration" button at the top of the page.
Once on the "Network Configuration" page, find the device you would like to connect to and click the "arrow" button to expand the tile.
If the device is connected, you should see network information as well as the option to "Add Network" and "Clear Networks."
Select the "Add Network" option and fill in your WiFi network details
Once the network is added to the device, you should see the new network under the list of "Stored Networks."
Note that you can also add a WiFi network to multiple devices at once. This is useful when you want to connect all your devices to a single network. Here’s how to do it:
On the "Network Configuration" page, click on “Configure Multiple WiFi Devices.” From there, click on the “Action” section, choose “Add Network,” and then press “Next.”
Choose the respective device to which you want to add a WiFi network. You can also select all of your devices if you want to add the network to all of them. Once you have selected the device(s), click on “Next,” and review the message to ensure you want to proceed, then press “Confirm.”
The device will automatically start scanning for and connecting to the stored networks. If the device is taking a while to find the network, rebooting the device may help. (Refer to these articles that show how you can reboot Plugzio Devices: How to reboot Plugzio Universal+, [Plugzio Cando] Reboot the device)
Once connected to the network, the LED will change from blinking green to breathing white.
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.