Base Services are the foundation of your studio’s booking experience. They represent the primary session types that clients choose during the booking flow—things like “Studio for hire,” “Audio Recording,” or “Audio + Video Recording”.
While Base Services are not the first step in the booking flow (that’s handled by Setups), they are what gives each session its meaning.
🎥 Watch Video Explainer
🔧 Where to find it:
Admin Panel → Base Services
🛠 What a Base Service includes:
When creating or editing a Base Service, you’ll define:
Service Name (shown to clients)
Short Description (used to explain what’s included)
Text for Highlighted Services (creates a marketing frame around it in the booking flow e.g. "Bestseller" or "Most Value")
Pricing Per Hour (shown before promo codes or bundles)
Discounted price (good in combination with Text for Highlighted Services)
Upgrades (Tie add-ons that would go well with the base service to pop up as additional nudge to your clients)
🎯 Connect it to Setups
Every base service must be tied to at least one setup in order to appear on the booking page.
If a base service isn’t linked to a setup, it won’t show up at all—no matter what its availability or pricing is.
You can link services to setups while editing a Setup directly, not from the base service itself.
🧩 Add Upgrades (a.k.a. Attached Add-Ons)
At the bottom of the base service editor, you can attach optional upgrades—think of these as suggested enhancements that are tied specifically to that service.
These pop up right after a client selects a base service in the booking flow.
They’re meant to nudge clients toward a more premium experience (e.g. adding a trailer, second camera, or on-set editor).
You can also customize the text at the top of the upgrade popup to explain their relevance or benefits.
💡 Unlike general add-ons, these upgrades are attached directly to a base service and shown at that key decision point—when the client has just committed to a specific workflow.
🧠 Why Base Services Matter:
Base services aren’t just labels—they shape the entire booking flow. They help you:
Guide your clients through the right type of session
Standardize pricing and duration
Streamline your calendar and internal planning
Upsell naturally with contextual upgrades
Reduce confusion by clearly defining what each session includes (and doesn’t)
Done right, they turn your creative studio into a productized experience: simple to browse, clear to book, and easy to manage.
⚠️ Things to double-check:
Make sure your pricing and duration align with what you’ve set in Studio Settings → Booking (especially buffer time and minimum session length).
Don’t forget to link services to Setups—this is what makes them appear to clients.
If you’ve attached upgrades, preview how they’ll appear in the booking flow to ensure everything reads smoothly.
✅ Summary:
Your base services are the building blocks of the customer experience on Podyx. They turn your creative offerings into bookable, understandable products—and give you the flexibility to offer premium, tailored sessions at scale.
Start with 1 or 2, keep it simple, and expand as your studio grows.